10/10

This place felt like home. Matheo at the front desk was so kind, even got me an upgrade! The gals cleanin’ the rooms were lovely—real sweet like. Everything was clean and comfortable. Only downside was a lil’ too much noise from outside. the street was quite lively at night.

Chic decor but loud music disrupted sleep.

great stay but noise disrupted sleep

I appreciated the trendy decor and modern feel of the hotel. The staff, especially Matheo, were incredibly accommodating, even managing to upgrade my room! Breakfast offered a fantastic selection and the dining area was delightful. Additionally, the rooftop bar provided a lovely spot for evening relaxation, though it's best enjoyed during quieter hours.

The noise from the lively street outside made it hard to sleep at night.

The shower was warm, not hot, but the stay was great otherwise.

The air conditioning barely worked, resulting in sleepless nights!!! The shower's low water flow certainly needs attention too!!! An overall check on room facilities would do wonders!!!

stayed at helene for 2 nights, and it was super comfortable and clean. the location is really close to areas of interest. matheo at the front desk went above and beyond, even upgrading my room. the cleaning staff, gerba and michelle, were so nice and helpful. enjoyed the friendly vibe at the bar too!

would recommend.

The hotel boasts a slick and modern design that caught my eye right away. The outdoor rooftop bar offered stunning views and made for a perfect romantic evening. I appreciated the thoughtful anniversary upgrade that included lovely rose decorations. The location felt safe, although there are a few streets nearby locals suggest avoiding after dark. Ubering around was easy and budget-friendly, usually under $5. While the staff were friendly, communication was sometimes tricky as they didn't often speak English. The room itself was cozy, but the air conditioning struggled to keep it cool during sunny days, making it uncomfortable without a fan. Noise from the lively street below disrupted my sleep, especially on weekend nights. A little extra soundproofing would go a long way. Overall, it was a fantastic stay, but with a few tweaks, it could become exceptional.

Had a great stay at helene during my vacation! The stylish decor and comfy bed exceeded my expectations. The friendly staff made breakfast enjoyable and helped with a room upgrade!

the shower water flow was low.

a chic boutique escape with exceptional cleanliness

spotless cleanliness, delightful bar

inadequate air conditioning

I had such a cozy stay with super comfy bedding and a lovely breakfast spread every morning! The pool area was a great spot to chill out, and the rooftop terrace offered stunning views. The Wi-Fi could be a bit spotty at times, but it didn't ruin my experience at all. 😊

Loved the cozy atmosphere. the chic design made every moment special. Can't wait to return for another amazing stay!